The OC12c is back online and we are routing traffic once again.
The problem in Chicago, IL probably affected us earlier in the evening
with routing burps and performance issues.
The actual outage, though, came from MCI directly (not MCI/UUNET).
We have 2 OC12c links between the MCI point of presence and our data
center, a working link and a protect link.
Somehow, tonight, our OC12c cut over from the working link to the
protect link and we had to wait for MCI to fiddle with the MUX to
bring swing the connection back from the protect link onto the working
link.
Of course, now that we know what the problem was, the solution was
clear, reaching this level to get the problem resolved, though, was
the hard part.
Again, I apologize for the outage tonight. I'll be talking with MCI
tomorrow about this issue and see if they can figure out why this
happened.
Support can be reached Monday thru Friday from 8:00am until 8:00pm,
Saturdays from 11:00am until 4:00pm via phone at 612-337-6340, or via
email at [log in to unmask]
--
Mike Horwath [log in to unmask]
ipHouse - Welcome home!
