Nick got to the office and verified connectivity to the terminal server and it needed to be power cycled. Logs show that it tried to reboot itself, but didn't have enough logging to know why it tried to reboot. This self-reboot failed and the power cycle brought the unit back up and it is already taking calls and passing traffic. I am sorry that this occured, and a big thank you to Nick for taking time away from his family to head into the equipment room to do the physical check of the hardware. THANK YOU NICK! Support can be reached Monday thru Friday from 8:00am until 8:00pm, Saturdays from 11:00am until 4:00pm via phone at 612-337-6340, or via email at [log in to unmask] -- Mike Horwath [log in to unmask] ipHouse - Welcome home!