The fileserver is back online and operational.
I have reviewed the logs now to determine why the system went down.
Initial review shows that a disk went bad (no big deal normally, that
is what the system takes care of automatically), but some how the
fibre channel loop got wedged and after a short period (~30 seconds),
it marked all the disk shelves and disks as missing and then shut
down. It then went into a reboot cycle not able to find any disks on
the FC loop.
This is what caused the outage.
The fileserver had been online over 712 days without interruption or
reboot.
So, things are back online, there is one disk from a shelf that is
non-responsive though it looks like it was a spare disk and does not
affect the operation of the fileserver, though it is being looked into
regardless. The system has other spares already, so one missing spare
will not affect operation of the fileserver.
Support can be reached Monday thru Friday from 8:00am until 8:00pm,
Saturdays from 11:00am until 4:00pm via phone at 612-337-6340, or via
email at [log in to unmask]
--
Mike Horwath [log in to unmask]
ipHouse - Welcome home!
