We have opened a ticket with Qwest to look into the circuit. We are waiting for Qwest to look at the circuit and determine where the problem lies. This could take another 60-90 minutes. Support can be reached Monday thru Friday from 8:00am until 8:00pm, Saturdays from 11:00am until 4:00pm via phone at 612-337-6340, or via email at [log in to unmask] -- Mike Horwath [log in to unmask] ipHouse - Welcome home!