After an hour of digging around, reading logs, and a ton of testing, I
failed over to the standby load balancer and web services are/were
back online for www.iphouse.com.
I thought there was a problem for other (customer) websites as well
but it looks like I was wrong - this only affected the main ipHouse
website.
Then to make matters worse, after I rebooted the now-standby load
balancer it then came back up as active.
This creates a problem where the IP gateway MAC address has changed
too often in too short of a period. UNIX-like systems protect
themselves from rapidly changing MAC addresses by using a cache and
unfortunately all of our load balanced services were caching the wrong
MAC address after the double change in MAC addresses.
All services are back online and I am going through all of the servers
to verify operation.
Support can be reached Monday thru Friday from 8:00am until 6:00pm via
phone at 612-337-6340, or via email at [log in to unmask]
--
Mike Horwath ipHouse - Welcome home! [log in to unmask]
The universe is an island, surrounded by whatever it is
that surrounds universes. - Berkeley Fortune
