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On Tue, Jul 31, 2012 at 10:10 AM, Reid Fishler <[log in to unmask]> wrote: > So we COULD be down for 4-5 days on Xmas, Thanksgiving, etc... Next Day This annual contract provides customers with 24X7 technical support, software release, and online support, Junos Space Service Now and next business day parts DELIVERY. ND support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. Same Day This annual contract provides customers with 24X7 4-hr parts delivery and technician to replace part, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. SDCE support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. I think we're better off saving our cash and sparing as soon as we have enough saved up. ######################################################################## To unsubscribe from the MICE-DISCUSS list, click the following link: http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1