24/7 tech support is included in both options. The same day/next day
refers to hardware replacement. I'd recommend the next day option,
does everyone concur?

Next Day
SVC-ND-EX4500   Juniper Care NextDay Support for EX4500 EX4500  $1,379
SVC-ND-EX4200-24T       Juniper Care NextDay Support for EX 4200-24T    EX4200  $236
-------------------------------------------------
$1615 total


Same Day
SVC-SD-EX4500   Juniper Care SameDay Support for EX4500 EX4500  $2,896
SVC-SD-EX4200-24T       Juniper Care SameDay Support for EX 4200-24T    EX4200  $495
-------------------------------------------------
$3391 total

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