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My contact with Onvoy is willing to work it from the other side (looks to be a Zayo Bandwidth issue)  Unfortunately without a case number, or Circuit ID, he is stuck.   

On a side note, is there anyone I can push to have Zayo turn up their direct connection to the exchange?

-----Original Message-----
From: MICE Discuss [mailto:[log in to unmask]] On Behalf Of Jay Hanke
Sent: Wednesday, August 22, 2012 9:26 AM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Packet loss between GigaPOP and Onvoy/Zayo

On Fri, Aug 17, 2012 at 3:17 PM, Mike Bushard, Jr <[log in to unmask]> wrote:
> I'd have to agree Jeremy. Phil S from 7 Sigma and I have been working 
> on a packet loss issue between CTC and Melrose/Benton/Albany for 2-3 
> months. We recently started noticing packet loss between Melrose and 
> Perham via Zayo also, but they claim they never find anything on either of the complaints.
> Earlier this week I got a call about another location having issues, 
> that one looked to be a L3 to TDS issue and not Zayo, but with all 
> this I am having second thoughts.

Any updates on this issue? I got an email to the peering account asking us to fix our stuff.

Jay

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