I attempted to report this issue between Zayo and UMN with BGP paths and
packet loss examples on August 15 to Zayo. But because I am not a
customer if Zayo, their support couldn't do anything with it. I'm glad to
hear that the issues are resolved. That being said, what is the method
for reporting networking issues amongst peering members?
Thanks,
Larry Patterson Chief Technology Officer
Atomic Data
615 North 3rd Street
Minneapolis, MN 55401
612.466.2000 Main Line
612.466.2080 Direct Dial
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On 8/22/12 9:34 AM, "Jeremy Lumby" <[log in to unmask]> wrote:
>My contact with Onvoy is willing to work it from the other side (looks to
>be a Zayo Bandwidth issue) Unfortunately without a case number, or
>Circuit ID, he is stuck.
>
>On a side note, is there anyone I can push to have Zayo turn up their
>direct connection to the exchange?
>
>-----Original Message-----
>From: MICE Discuss [mailto:[log in to unmask]] On Behalf Of
>Jay Hanke
>Sent: Wednesday, August 22, 2012 9:26 AM
>To: [log in to unmask]
>Subject: Re: [MICE-DISCUSS] Packet loss between GigaPOP and Onvoy/Zayo
>
>On Fri, Aug 17, 2012 at 3:17 PM, Mike Bushard, Jr
><[log in to unmask]> wrote:
>> I'd have to agree Jeremy. Phil S from 7 Sigma and I have been working
>> on a packet loss issue between CTC and Melrose/Benton/Albany for 2-3
>> months. We recently started noticing packet loss between Melrose and
>> Perham via Zayo also, but they claim they never find anything on either
>>of the complaints.
>> Earlier this week I got a call about another location having issues,
>> that one looked to be a L3 to TDS issue and not Zayo, but with all
>> this I am having second thoughts.
>
>Any updates on this issue? I got an email to the peering account asking
>us to fix our stuff.
>
>Jay
>
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