On early Monday, Feb 3rd, 2014 during a maintenance window from 1:30AM CST to 5:00AM CST, we will be upgrading the software on our Tegile storage NAS systems, used for our virtualized server products, to the latest code. These systems have redundant controllers, but Tegile Engineering wants to do a hard failover to make sure that everything is in sync after the upgrade instead of a normal soft failover. So we are scheduling out this in the early morning to minimize any sort of disruption. This shouldn't affect most virtualized server customers, although there are two customers we know of that will have some level of disruption. Our Tegile storage NAS systems handle many of our customer Virtual Server offerings, both sv and VDS setups, managed colocation & managed virtual servers, our enterprise hosting setups, and our older virtual server product offerings as well. Our internal virtualized servers are mostly on a different storage system than the Tegiles, and are not covered by the scope of this maintenance (ie. no issues for mail, authentication, web hosting, dialup/DSL, etc). We anticipate the upgrades will go well, and are supposed to offer a wide range of fixes that will make operating them much easier, and provide faster cutovers, reboots & rebuilds; Provide more features for tighter VMWare integration; Better monitoring of the disk systems. We'll be monitoring all systems during and after the storage upgrades. If you have any problems or questions please let us know at [log in to unmask], or call us up at 612-337-6340. -- Doug McIntyre <[log in to unmask]> -- ipHouse/Goldengate/Bitstream/ProNS -- Network Engineer/Provisioning/Jack of all Trades