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I do believe the result of that discussion is that we will not offer service level agreements, and that whenever a new member agreement was drafted, it would essentially say that we cannot guarantee uptime, or resolution response time, and the solution would be that the member would responsible to disconnect themselves if quality/reliability issues arose that the member found unacceptable. -----Original Message----- From: MICE Discuss [mailto:[log in to unmask]] On Behalf Of Mike Horwath Sent: Friday, October 28, 2016 9:40 AM To: [log in to unmask] Subject: Re: [MICE-DISCUSS] MICE core switch maintenance window - 10/27/2016 12:30AM-1:00AM CDT On Tue, Oct 25, 2016 at 09:58:06AM -0500, Colin Baker wrote: > I remember some discussion in a MICE UG meeting a few years back that > some larger networks may have strict requirements that must be met in > order to connect to the exchange. We've added some big content > providers recently, which I'm thrilled to see, but I think establishing > some defined and documented standards can only help continue the growth. Confirm and agree. -- Mike Horwath, reachable via [log in to unmask]