On the morning of Oct 13th, 2016, the SSL vendor we primarily use
(as well as many other companies around the Internet) accidently listed
one of their intermediary certs on a revocation list that is dynamically
updated & accessed by users' machines directly.
We use a GlobalSign SSL cert for many of our web services, ie. our
main webpage, our control panel ipMom, both inbound and outbound
mailservers, and other services.
The accidental listing has been removed, but unfortunately this data
can be cached up to 4 days on each individual computer if you happened
to try connecting while this was listed.
When you visit or try to use some of our services, you may get a message
about the certificate has been revoked or other errors. This information
is wrong and due to the bad inclusion of the intermediary cert by GlobalSign.
If you are encountering this issue, there is a support page up at
https://support.globalsign.com/customer/portal/articles/1353318-view-and-or-delete-crl-ocsp-cache
that details steps to clear the cache for Windows and Mac OS machines.
We are working on a permament fix for this issue, and are waiting for
GlobalSign to issue new non-contaminated certs for our services.
If you have any further problems or questions please let us know at
[log in to unmask]
Thank you.
--
Doug McIntyre <[log in to unmask]>
-- ipHouse/Goldengate/Bitstream/ProNS --
Network Engineer/Provisioning/Jack of all Trades
