 |
 |
On Wed, Apr 26, 2017 at 11:52:16AM +0000, John Unger wrote: > Jeremy, why are we doing these moves during the day? This does not > make sense to me? Having been in this industry for over 35 years > this is just crazy? Nobody does maintenance during the day? Which industry? Because the Internet industry isn't 35 years old. Many people do maintenance during the day. So many. It's a 24x7 world now and for many businesses the time of day for work doesn't necessarily follow the sun. > Yesterday's maintenance caused our switch to have problems and we > were not even part of the move?? Are you direct connected or are you via remote switch? If you are via remote switch then did your switch operator notify you? > Is MICE issuing credits for outages?? Planned don't count. And no SLA means .. no 'credit'. If you are via remote switch then you should take it up with them and not the community as a whole. But beyond that snark: this is volunteer work and as such Jeremy is already taking time out of his business day to do things for this group. Jeremy - you have my heartfelt thanks. You're doing this alone and you're doing this instead of taking the time to build your business further. I'd buy you a beer if we ever saw each other IRL. -- Mike Horwath, reachable via [log in to unmask]