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Sorry not specifically a MICE thing directly but anyone from HE.net on list that can answer why Fremont 1 data center is unreachable, HE support phone is all circuits busy, etc. Hoping to grab someone's attention on here. Thank you! -- Nevin Lyne -- Founder & Director of Technology -- Arcustech, LLC. - arcustech.com -- Gippy's Internet Solutions, LLC. - enginehosting.com