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And a bit more detail in my case,
“… the Neutral Path Cabinet lost power from the Data Center due to the A and B breakers being tripped. [Redacted Zayo employee name] worked with the Data Center in order to restore power and we confirmed the span is back up.”
I’ve asked how it is that both A and B power tripped.
Frank
From: MICE Discuss <[log in to unmask]>
On Behalf Of Jeremy Lumby
Sent: Tuesday, March 19, 2019 1:45 PM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Zayo/Belle Plaine outage?
Latest update from Zayo:
Technician found the tripped breaker which was causing the our device to be power down. We have tripped it back and your service should be up and running. Please confirm your
circuit status.
From: MICE Discuss [mailto:[log in to unmask]]
On Behalf Of James Urwiller
Sent: Tuesday, March 19, 2019 1:29 PM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Zayo/Belle Plaine outage?
Mine just came back up.. all clear u think?
From: MICE Discuss <[log in to unmask]>
On Behalf Of Frank Bulk
Sent: Tuesday, March 19, 2019 12:40
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Zayo/Belle Plaine outage?
Jeremy received an update on this ticket, “Update: We have an outage on our end on Neutral path network. We are in process of dispatching a technician at this time. We will advise with an update soon.”
And he also received info that indicates the issue is on the Cologix side of the link.
Frank
From: MICE Discuss <[log in to unmask]>
On Behalf Of James Urwiller
Sent: Tuesday, March 19, 2019 11:37 AM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Zayo/Belle Plaine outage?
Same! Thanks for letting me know.
From: MICE Discuss <[log in to unmask]>
On Behalf Of Jeremy Lumby
Sent: Tuesday, March 19, 2019 11:36
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Zayo/Belle Plaine outage?
Zayo is having an issue. I have a ticket open with them, however have not gotten an update yet.
From: MICE Discuss [mailto:[log in to unmask]]
On Behalf Of James Urwiller
Sent: Tuesday, March 19, 2019 11:34 AM
To: [log in to unmask]
Subject: [MICE-DISCUSS] Zayo/Belle Plaine outage?
I lost my BGP sessions to MICE at 11:15AM. anyone else? I use Zayo as transport.
James Urwiller
Network Architect
Stealth Broadband
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