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Another update from Zayo:

 

10:30 OSP reported they are trying to get resources to the damage location. Damage appears to be right off of I60 and 170th in Sibley IA. Currently there is no ETA for techs. More updates to follow.

 

Frank

 

From: MICE Discuss <[log in to unmask]> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 10:27 AM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] lost MICE

 

First two updates from Zayo:

 

9:48 am: Your case has been associated with a higher level outage ticket, your ticket number will remain the same. The latest update is as follows: Zayo is experiencing a network event between SIOUX CITY, IA and MANKATO MN affecting multiple customers. The appropriate resources have been engaged for repairs. At this time, OSP is en route to the suspected trouble location to begin investigating. No ETA available as of yet.

 

10:21 am: Our OSP crews are en route to begin investigations. More updates to follow.

 

Frank

 

From: MICE Discuss <[log in to unmask]> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:53 AM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] lost MICE

 

Turns out that the fiber got hit by a tiler in our area, by 130th and Hwy 60 (https://www.google.com/maps?q=hwy+60+and+130th,+sibley&rlz=1C1GCEU_enUS814US815&um=1&ie=UTF-8&sa=X&ved=0ahUKEwjcyZ_sht_iAhVRCKwKHZE6DGsQ_AUIECgB) in Sibley, Iowa.  The tiler called one of our techs and the farmer called another one of our techs, inquiring if it was our fiber or not (it’s not).  The tiler reported hitting a line below the tape.

 

I opened a ticket with Zayo’s NCC email address about 35 minutes ago, and haven’t yet received an acknowledgement, but once I do I will inform them of the location.

 

Frank

 

From: MICE Discuss <[log in to unmask]> On Behalf Of Frank Bulk
Sent: Monday, June 10, 2019 8:06 AM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] lost MICE

 

Yes, same thing, between 7:25 and 7:26 am our 10G link went down.  I assume it’s an issue between Sioux City and Belle Plaine.

 

Frank

 

From: MICE Discuss <[log in to unmask]> On Behalf Of James Urwiller
Sent: Monday, June 10, 2019 7:58 AM
To: [log in to unmask]
Subject: [MICE-DISCUSS] lost MICE

 

I lost MICE again over ZAYO about 30 minutes ago.. anyone else?

 

James Urwiller

Network Architect

Stealth Broadband

[log in to unmask]

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