Frank,
I made a list of 2019 outages and showed how I only had a
single clean month (July) and they are taking their time with it, at least
you got a response 😉
James Urwiller
Network Architect
Stealth Broadband
[log in to unmask]
[image: stealth300]
*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Frank
Bulk
*Sent:* Monday, September 23, 2019 21:54
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
My credit request to Zayo for the September 9 event was rejected – they
claimed force majeure. I’m ask again. =)
Frank
*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Darin
Steffl
*Sent:* Tuesday, September 10, 2019 9:18 AM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
That's pretty sad. So they already had a fiber crew on site and it still
took many hours to fix it. Maybe they didn't have a splicer there but it's
still bad to see how long it took when they knew the exact location of the
cut since they caused it.
On Tue, Sep 10, 2019, 9:15 AM Frank Bulk <[log in to unmask]> wrote:
From our OSP supervisor:
*…this was cut by Zayo’s own contractor who was working on moving their
fiber.*
Frank
*From:* Frank Bulk
*Sent:* Tuesday, September 10, 2019 8:17 AM
*To:* 'MICE Discuss' <[log in to unmask]>
*Subject:* RE: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
From our field tech:
*I think the contractor Zayo hired to move the fiber for the Hwy. 75
reconstruction hit the fiber. I'm assuming Vannguard's locates were off.*
Frank
*From:* Frank Bulk
*Sent:* Tuesday, September 10, 2019 7:28 AM
*To:* MICE Discuss <[log in to unmask]>
*Subject:* RE: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
My own link was up at 1:41 am
Last update I received from Zayo was at 3:46 am:
*Current Update: OSP techs have completed splicing on all active fibers at
this time. All services should be restored. Please advise if you are still
experiencing issues.*
Frank
*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Frank
Bulk
*Sent:* Monday, September 9, 2019 11:43 PM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
Another update at 11:25pm:
*Current Update: Replacement fiber and splicers are onsite at this time.
Techs will be prepping the cables for splicing soon. ETR at this time is 5
hours. More updates to follow.*
So basically it should be up by 5 am or so.
Frank
*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Frank
Bulk
*Sent:* Monday, September 9, 2019 10:18 PM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
Another update at 10:09 pm:
*Current Update: Our OSP reported that the repair crew are running a little
behind the 2 hour ETA provided earlier and have noted the are still about
50 minutes from the damage area.*
So they will arrive around 11 pm, about 7h 15m from the start of the outage.
Frank
*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Frank
Bulk
*Sent:* Monday, September 9, 2019 8:30 PM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
More detail in Zayo’s last update at 8:08 pm
*We apologize for the delayed update. We've spoken with our OSP PM and have
been advised that the splice crew's ETA to the site is still about 1 to 1.5
hours and the ETTR is 4.5 to 5 hours. The damage was caused by a
construction crew and the damage area is south of Hinton, IA around County
Rd 60 and Iowa State Rd 75. Additional information to follow once the
splice crew is on site.*
So it does seem related to the Hwy 75 re-construction project.
Frank
*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Justin
Krejci
*Sent:* Monday, September 9, 2019 6:13 PM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
I heard it is out somewhere between Sioux City and Alton, so it definitely
could be that IDOT construction zone.
We don't have growing pains we have Zayo pains.
------------------------------
*From:* MICE Discuss <[log in to unmask]> on behalf of Frank
Bulk <[log in to unmask]>
*Sent:* Monday, September 9, 2019 4:37 PM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
Could be part of the Hwy 75 project:
https://siouxcityjournal.com/news/local/idot-to-close-us-highway-during-nights-between-sioux-city/article_354c6de2-b7e7-54a4-8697-f787d1a70c22.html
Our OSP staff said that Zayo was the laggard on the required moves.
Frank
-----Original Message-----
From: MICE Discuss <[log in to unmask]> On Behalf Of
[log in to unmask]
Sent: Monday, September 09, 2019 4:21 PM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
We've got a link in NW Iowa down as well, we're on the same (former Neutral
Path) link as you guys to Sioux City - so it's someplace between Sioux
City, IA and Windom, MN.
On 9/9/19, 4:02 PM, "MICE Discuss on behalf of James Urwiller"
<[log in to unmask]
on behalf of [log in to unmask]> wrote:
YES SIR!
James Urwiller
Network Architect
Stealth Broadband
[log in to unmask]
-----Original Message-----
From: MICE Discuss <[log in to unmask]> On Behalf Of Frank
Bulk
Sent: Monday, September 9, 2019 16:02
To: [log in to unmask]
Subject: [MICE-DISCUSS] Anyone else down to Belle Plain since 3:45 pm?
Bounce and then down.
Sep 9 15:45:21 Fibercomm, 10G Ethernet Term. ETH-1-1-4, Critical
(Raised), Link (Failure), Link failure, 2019-09-09 08:45:19 PM (GMT), to
Belle Plaine via WIT for MICE Sep 9 15:45:37 Fibercomm, 10G Ethernet
Term. ETH-1-1-4, Critical (Cleared), Link (Failure), Link failure,
2019-09-09 08:45:27 PM (GMT), to Belle Plaine via WIT for MICE Sep 9
15:45:52 Fibercomm, 10G Ethernet Term. ETH-1-1-4, Critical (Raised),
Link
(Failure), Link failure, 2019-09-09 08:45:49 PM (GMT), to Belle Plaine
via
WIT for MICE
Frank
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