Print

Print


Why do they take so long to look at the ticket? Can't you open the ticket then immediately call them and get it escalated right away?



On Wed, Sep 25, 2019, 11:11 AM Frank Bulk <[log in to unmask]> wrote:
Just received acknowledgement of the ticket at 10:56 am.

Frank

-----Original Message-----
From: MICE Discuss <[log in to unmask]> On Behalf Of Frank Bulk
Sent: Wednesday, September 25, 2019 9:55 AM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down?

That's very generous of you, Jeff.

I've had no response from Zayo on the ticket I've submitted.

Frank

-----Original Message-----
From: MICE Discuss <[log in to unmask]> On Behalf Of Jeff Dahna
Sent: Wednesday, September 25, 2019 9:16 AM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down?

We show on graphing that Zayo is down hard to Omaha from Windom at 8:10am. Put a ticket in with Zayo and offered to OTDR from Windom south towards Omaha.

Jeff Dahna
Windomnet



To unsubscribe from the MICE-DISCUSS list, click the following link:
http://lists.iphouse.net/cgi-bin/wa?SUBED1=MICE-DISCUSS&A=1