The problem is they outsource their locating to a sub-par contractor and zayo themselves (along the old neutral path part) don’t seem to know where any of it truly is. One fiber cut earlier in the year, they actually located the opposite side of the highway in which their fiber resided…
From: MICE Discuss <[log in to unmask]> On Behalf Of Justin Krejci
Sent: Wednesday, September 25, 2019 15:10
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down?
Does Zayo just not mark their fibers? This seems like an overly excessive amount of cut Zayo fibers over the last 24 months.
From: MICE Discuss <[log in to unmask]> on behalf of Jeff Dahna <[log in to unmask]>
Sent: Wednesday, September 25, 2019 1:52 PM
To: [log in to unmask]
Subject: Re: [MICE-DISCUSS] Anyone else see their Zayo-based link to MICE go down?
Zayo ticket update: Wed 9/25/2019 1:31 PM Current update, Zayo OSP is on site searching for the damage, Splicers will be on site in 1 hour, Underground construction team is on site with dig equipment and Trailer with conduit and fiber expected in 90 minutes We apologize for any inconveniences and delays along the way and will continue to work towards resolution and provide updates as they are available. Regards Joshua Johnson NCC Technician (Fiber & Facilities) | Zayo Group
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