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Apparently they did the maintenance last night?? I was not notified, nor
have I checked to see if its any better yet.  But I did lose that link last
night for about an hour from midnight to 1 AM CST.





James Urwiller

Network Architect

Stealth Broadband

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[image: stealth300]



*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Jeremy
Lumby
*Sent:* Tuesday, November 5, 2019 09:30
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?



I got the same update. I did see loss last night at Peak utilization,
however it was nowhere near as bad as the previous night. I am also waiting
on notification for them to swap the cards in the cyan gear







Jeremy Lumby

Minnesota VoIP

9217 17th Ave S

Suite 216

Bloomington MN 55425

Main 612-355-7740

Direct 612-392-6814

EFax 952-873-7425

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-------- Original message --------

From: James Urwiller <[log in to unmask]>

Date: 11/5/19 9:26 AM (GMT-06:00)

To: [log in to unmask]

Subject: Re: [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?


------------------------------

*From* : James Urwiller [[log in to unmask]]

*To* : [log in to unmask] [[log in to unmask]]

*Date* : Tuesday, November 5 2019 09:26:57

Last ticket I received they traced out some other customers path (not mine)
and told me there was no common path, but they wanted to swap a cyan
transport card anyway, and would schedule the maintenance “soon”

However I think its better-ish now??

James Urwiller

Network Architect

Stealth Broadband

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[image: stealth300]

*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Justin
Huffman
*Sent:* Tuesday, November 5, 2019 09:17
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?

We also opened up a case with Zayo however they put a loopback on the
circuit and did not see any errors apparently. Are you all still seeing
loss? If so, what did Zayo come up with?

Thanks in advance,

Justin

*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Jeremy
Lumby
*Sent:* Monday, November 4, 2019 11:01 AM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?

WARNING!! This message originated from an *External Source*. Please use
proper judgment and caution when opening attachments, clicking links, or
responding to this email.

The last few updates I had were that they dispatched a tech to Belle
Plaine, then they moved the ticket back to the backbone group who engaged
the hardware vendor. I still do not have an ETR, however yesterday I did
see a little bit of loss at 8AM, however it got much worse as the traffic
to MICE increased in the evening. Currently I am seeing loss, however it is
much less than Sunday evening.

Jeremy Lumby

Minnesota VoIP

9217 17th Ave S #216

Bloomington, MN 55425

M: 612-355-7740

D: 612-392-6814

F: 952-873-7425

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*From:* MICE Discuss [mailto:[log in to unmask]
<[log in to unmask]>] *On Behalf Of *James Urwiller
*Sent:* Monday, November 04, 2019 10:43 AM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?

Only updates I have on my ticket is that a tech is investigating.. it has
certainly been sporadic for us.

James Urwiller

Network Architect

Stealth Broadband

[log in to unmask]

[image: stealth300]

*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Justin
Huffman
*Sent:* Monday, November 4, 2019 10:30
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?

We have had a few customers complain about packet loss to google.com today
as well and was able to see packet loss from one of our routers up to 511
building. However, I don’t see packet loss anymore, but maybe it is really
intermittent. Did you hear any update from Zayo?

Justin

Long Lines Broadband

*From:* MICE Discuss <[log in to unmask]> *On Behalf Of *Jeremy
Lumby
*Sent:* Monday, November 4, 2019 8:36 AM
*To:* [log in to unmask]
*Subject:* Re: [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?

WARNING!! This message originated from an *External Source*. Please use
proper judgment and caution when opening attachments, clicking links, or
responding to this email.

I am seeing it on the Zayo path between Belle Plaine, and Minneapolis. I
have a ticket open since yesterday afternoon, and they appear to be
struggling to nail it down.

Jeremy Lumby

Minnesota VoIP

9217 17th Ave S #216

Bloomington, MN 55425

M: 612-355-7740

D: 612-392-6814

F: 952-873-7425

[log in to unmask]

*From:* MICE Discuss [mailto:[log in to unmask]
<[log in to unmask]>] *On Behalf Of *James Urwiller
*Sent:* Monday, November 04, 2019 8:33 AM
*To:* [log in to unmask]
*Subject:* [MICE-DISCUSS] random packet loss since yesterday afternoon
anyone?

Greetings all,

Since yesterday afternoon I have been experiencing random packet loss to
things that traceroute to the MICE exchange. It does not appear to be
related to any particular participants path out from the exchange. Is
anyone else seeing this?

James Urwiller

Network Architect

Stealth Broadband

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[image: stealth300]
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