Starting on 10/31/2019 around 7:00PM CDT, a network event caused
issues that primarily affected outbound email that communicated over
SSL/TLS (which isa good percentage now-a-days) from being able to
connect to remote email servers and deliver the email. Some email
was getting through, especially most of our normal monitoring emails
were arriving and no specific alerts were raised.
As this was going on, the email continued to queue up in our servers,
ready to be able to deliver when it can.
At 9:55AM 11/1/2019, we rectified the network issue, this clearing
the email (and a couple other) issues, and we started dequeing
the rest of the email that wasn't able to be delivered. The outbound
email was all dequeued by 10:10AM CDT and delivered.
We'll be monitoring everything as we normally do. If you have any
questions please let us know at [log in to unmask]
Thank you.
--
Doug McIntyre <[log in to unmask]>
-- ipHouse/Green Cloud Technologies --
Network Engineer/Provisioning/Jack of all Trades
