Their response time is terrible. 5 hours for a tech to just OTDR a fiber???
Justin
Justin
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From: MICE Discuss <[log in to unmask]> on behalf of [log in to unmask] <[log in to unmask]>
Sent: Thursday, June 4, 2020 7:55:06 PM
To: [log in to unmask] <[log in to unmask]>
Subject: Re: [MICE-DISCUSS] Zayo Fiber Cut
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At 7:30 we got an update that a tech was OTDRing the fiber.
Sent from my iPhone
On Jun 4, 2020, at 7:45 PM, James Urwiller <[log in to unmask]> wrote:
any updates on this? i havent opened a ticket yet
On Thu, Jun 4, 2020 at 15:20 [log in to unmask] <[log in to unmask]> wrote:
Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber path to 511 from the Western twin cities. I jump on near Cologne so the cut must be East of there.
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