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Ignore that Cat ticket. After some more prodding we are using Vast for a
connection. It appears they are likely using Zayo fiber.

Ben Wiechman
Director of IP Strategy and Engineering
Direct: 320.256.0184
Cell: 320.247.3224
[log in to unmask]
150 Second Street SW | Perham, MN 56573 | arvig.com

On Thu, Jun 4, 2020, 22:10 Ben Wiechman <[log in to unmask]> wrote:

> I am assuming we are tracking the same issue.
>
> Vast is responding to the cut according to our NOC. The Vast ticket number
> is 191229. Why Vast was responding or involved isn't entirely clear to me.
>
> We haven't gotten any updates either since around 5 PM. We have a circuit
> down in Tracy so would concur with Anthony's original statement.
>
> Our response was that the cut was somewhere between Windom and
> Minneapolis.....
>
> Ben Wiechman
> Director of IP Strategy and Engineering
> Direct: 320.256.0184
> Cell: 320.247.3224
> [log in to unmask]
> 150 Second Street SW | Perham, MN 56573 | arvig.com
>
> On Thu, Jun 4, 2020, 19:58 Justin Huffman <[log in to unmask]> wrote:
>
>> Their response time is terrible. 5 hours for a tech to just OTDR a
>> fiber???
>>
>> Justin
>>
>> Justin
>>
>> ------------------------------
>> *From:* MICE Discuss <[log in to unmask]> on behalf of
>> [log in to unmask] <[log in to unmask]>
>> *Sent:* Thursday, June 4, 2020 7:55:06 PM
>> *To:* [log in to unmask] <[log in to unmask]>
>> *Subject:* Re: [MICE-DISCUSS] Zayo Fiber Cut
>>
>> WARNING!! This message originated from an External Source. Please use
>> proper judgment and caution when opening attachments, clicking links, or
>> responding to this email.
>>
>> At 7:30 we got an update that a tech was OTDRing the fiber.
>>
>> Sent from my iPhone
>>
>> On Jun 4, 2020, at 7:45 PM, James Urwiller <
>> [log in to unmask]> wrote:
>>
>> 
>>
>> any updates on this?  i havent opened a ticket yet
>>
>> On Thu, Jun 4, 2020 at 15:20 [log in to unmask]> [log in to unmask]> <[log in to unmask]> [log in to unmask]>> wrote:
>> Looks like there is a fiber cut on the Zayo (formerly Neutral Path) fiber
>> path to 511 from the Western twin cities.  I jump on near Cologne so the
>> cut must be East of there.
>>
>>
>> [signature_252921654]
>>
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>