We’ve received 5 to 7 reports about Hulu Live issues (“freezing up”) in the last week or so.  They’re not all on Roku as we’ve had at least one person with an Amazon Firestick. For those where we’ve identified the source IP it’s been Fastly, which is present at MICE.

 

Curious if anyone else has received an uptick in Hulu Live complaints?

 

We have not (yet) been able to reproduce the issue internally.  Other streaming services at these same customers appear fine.  Raw throughput in speed tests to our speed test server are fine.  The one customer that we know did call Hulu was told by Hulu support that their issue was with their ISP (us). 

 

Frank