At 10:02pm, HE lost multiple waves feeding their Rochester POP again. This
is the 3rd major outage event in July. The POP is now running on only one
circuit and is congested running at 100% capacity so speeds for us and
other customers are bottlenecked.
I encourage anyone with circuits at Rochester to email [log in to unmask] and ask
them to resolve these continued issues by bringing in another circuit that
is redundant to their current ones. This is the second of two congestion
events and the worst was when they went down completely when all 3-4 paths
were cut or down from maintenance in early July.
I have been very happy with HE up until now but 3 major events in less than
a month does not inspire confidence. I have reported each issue and they
respond it's fiber cuts or maintenance causing it and to wait it out. Each
time, I've requested they work with some other fiber providers to procure a
new circuit taking a different path.
--
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
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