This is being actively worked on. Understand this was obviously not a
planned outage...
Reid
On Thu, Jul 22, 2021, 12:00 AM Darin Steffl <[log in to unmask]> wrote:
> At 10:02pm, HE lost multiple waves feeding their Rochester POP again. This
> is the 3rd major outage event in July. The POP is now running on only one
> circuit and is congested running at 100% capacity so speeds for us and
> other customers are bottlenecked.
>
> I encourage anyone with circuits at Rochester to email [log in to unmask] and ask
> them to resolve these continued issues by bringing in another circuit that
> is redundant to their current ones. This is the second of two congestion
> events and the worst was when they went down completely when all 3-4 paths
> were cut or down from maintenance in early July.
>
> I have been very happy with HE up until now but 3 major events in less
> than a month does not inspire confidence. I have reported each issue and
> they respond it's fiber cuts or maintenance causing it and to wait it out.
> Each time, I've requested they work with some other fiber providers to
> procure a new circuit taking a different path.
> --
> Darin Steffl
> Minnesota WiFi
> www.mnwifi.com
> 507-634-WiFi
> Like us on Facebook
>
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