I totally understand it's not a planned outage. That still doesn't make
this hurt any less.
I'm holding my transit provider, HE, accountable in hopes they'll hold
their fiber wave providers accountable or add a new one that can do better.
On Wed, Jul 21, 2021 at 11:12 PM Reid Fishler <
[log in to unmask]> wrote:
> This is being actively worked on. Understand this was obviously not a
> planned outage...
>
> Reid
>
> On Thu, Jul 22, 2021, 12:00 AM Darin Steffl <[log in to unmask]>
> wrote:
>
>> At 10:02pm, HE lost multiple waves feeding their Rochester POP again.
>> This is the 3rd major outage event in July. The POP is now running on only
>> one circuit and is congested running at 100% capacity so speeds for us and
>> other customers are bottlenecked.
>>
>> I encourage anyone with circuits at Rochester to email [log in to unmask] and
>> ask them to resolve these continued issues by bringing in another circuit
>> that is redundant to their current ones. This is the second of two
>> congestion events and the worst was when they went down completely when all
>> 3-4 paths were cut or down from maintenance in early July.
>>
>> I have been very happy with HE up until now but 3 major events in less
>> than a month does not inspire confidence. I have reported each issue and
>> they respond it's fiber cuts or maintenance causing it and to wait it out.
>> Each time, I've requested they work with some other fiber providers to
>> procure a new circuit taking a different path.
>> --
>> Darin Steffl
>> Minnesota WiFi
>> www.mnwifi.com
>> 507-634-WiFi
>> Like us on Facebook
>>
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--
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
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