We didn't have anything down in that area in our maintenance/outage list.
Another carrier has been fighting a cut between Winona and Wabasha in a
difficult location. Maybe HE has some services through them as well? It
seems out of the way, but...
Ben Wiechman
Director of Network Strategy and Engineering
320.247.3224 | [log in to unmask]
Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com
On Thu, Sep 15, 2022 at 9:46 PM Darin Steffl <[log in to unmask]>
wrote:
> It's not football killing us tonight! They finally responded after I
> called them twice and waited 1 hour, 51 mins for a ticket reply. They said
> several circuits are down to Rochester and they're trying to balance
> traffic on the remaining links. It's slowly getting better but we're still
> down 25% from our normal peak at this time of night. It's better than being
> down 50% of normal.
>
> This seems to be happening more frequently the last 2-3 years or there's
> more capacity sold, being used, in RST compared to years past when there's
> been fiber cuts. The slow performance is very noticeable. Less than 2 Mbps
> download and 10-20% packetloss anywhere outside of RST.
>
> Ben, are there any Arvig cuts between RST and Belle Plaine/MSP? I'm pretty
> sure they have some 100G paths from you guys.
>
> On Thu, Sep 15, 2022 at 9:41 PM Ben Wiechman <[log in to unmask]>
> wrote:
>
>> Thu night football killing the link?
>>
>>
>> Ben Wiechman
>> Director of IP Strategy and Engineering
>> Direct: 320.256.0184
>> Cell: 320.247.3224
>> [log in to unmask]
>> 150 Second Street SW | Perham, MN 56573 | arvig.com
>>
>> On Thu, Sep 15, 2022, 20:16 Darin Steffl <[log in to unmask]> wrote:
>>
>>> Anyone else connected to Hurricane's RST router noticing major
>>> congestion? It looks like the RST-BLP-MSP path is down and traffic is being
>>> diverted to CHI first or DVN-OMA.
>>>
>>> Any speedtests to ISP's like MiBroadband or KMTelecom that are connected
>>> to RST are fine but any tests outside of that like to US Internet or
>>> Carleton College, I'm seeing under 2 Mbps download speeds and 20% packet
>>> loss.
>>>
>>> I reported it to Hurricane at 7:39pm but it's been ongoing longer than
>>> that. I called 10 minutes after I emailed their NOC and the lady there
>>> wouldn't transfer me to an engineer and just said they'd reply to my ticket
>>> after they looked. I stressed the urgency since our traffic levels are only
>>> 50% of what they should be right now.
>>>
>>> --
>>> Darin Steffl
>>> Minnesota WiFi
>>> www.mnwifi.com
>>> 507-634-WiFi
>>> Like us on Facebook
>>>
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>>>
>>
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>
>
> --
> Darin Steffl
> Minnesota WiFi
> www.mnwifi.com
> 507-634-WiFi
> Like us on Facebook
>
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