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Thanks for the info Reid. I'm not sure if you're referencing Zayo or not. They seem to have plenty of fiber issues near the metro. 

It seems reconvergence takes longer than it should when there's a cut too. We see 2-4 minutes of slow speeds or lost routes/downtime when I assume there's a cut on a path feeding into RST. At one point, a software update was done and it got much better but now it seems to be troublesome again. Congestion is usually bad when there's a cut and I have reported many events over the life of our account.

Hopefully you guys have good luck improving things into RST.

Thank you

On Sat, Sep 17, 2022, 12:28 AM Reid Fishler <[log in to unmask]> wrote:
Just to be clear, this was a fiber on some...legacy RST fiber. It has multiple 100s for us, so the reroute wasn't as pretty as it should be. We are actively working on making things a bit better between RST and the MSP area, but its a work in progress. Sorry for any issues, but I think many of us know the problematic history of this run of fiber.

Reid


On Fri, Sep 16, 2022 at 12:54 PM Ben Wiechman <[log in to unmask]> wrote:
We didn't have anything down in that area in our maintenance/outage list. 
Another carrier has been fighting a cut between Winona and Wabasha in a difficult location. Maybe HE has some services through them as well? It seems out of the way, but... 

Ben Wiechman

Director of Network Strategy and Engineering

320.247.3224 | [log in to unmask]

Arvig | 224 East Main Street | Melrose, MN 56352 | arvig.com




On Thu, Sep 15, 2022 at 9:46 PM Darin Steffl <[log in to unmask]> wrote:
It's not football killing us tonight! They finally responded after I called them twice and waited 1 hour, 51 mins for a ticket reply. They said several circuits are down to Rochester and they're trying to balance traffic on the remaining links. It's slowly getting better but we're still down 25% from our normal peak at this time of night. It's better than being down 50% of normal.

This seems to be happening more frequently the last 2-3 years or there's more capacity sold, being used, in RST compared to years past when there's been fiber cuts. The slow performance is very noticeable. Less than 2 Mbps download and 10-20% packetloss anywhere outside of RST.

Ben, are there any Arvig cuts between RST and Belle Plaine/MSP? I'm pretty sure they have some 100G paths from you guys.

On Thu, Sep 15, 2022 at 9:41 PM Ben Wiechman <[log in to unmask]> wrote:
Thu night football killing the link?


Ben Wiechman
Director of IP Strategy and Engineering
Direct: 320.256.0184
Cell: 320.247.3224
[log in to unmask]
150 Second Street SW | Perham, MN 56573 | arvig.com

On Thu, Sep 15, 2022, 20:16 Darin Steffl <[log in to unmask]> wrote:
Anyone else connected to Hurricane's RST router noticing major congestion? It looks like the RST-BLP-MSP path is down and traffic is being diverted to CHI first or DVN-OMA.

Any speedtests to ISP's like MiBroadband or KMTelecom that are connected to RST are fine but any tests outside of that like to US Internet or Carleton College, I'm seeing under 2 Mbps download speeds and 20% packet loss.

I reported it to Hurricane at 7:39pm but it's been ongoing longer than that. I called 10 minutes after I emailed their NOC and the lady there wouldn't transfer me to an engineer and just said they'd reply to my ticket after they looked. I stressed the urgency since our traffic levels are only 50% of what they should be right now.

--
Darin Steffl
Minnesota WiFi
507-634-WiFi

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Darin Steffl
Minnesota WiFi
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--
Reid Fishler
Senior Director
Hurricane Electric
+1-510-580-4178

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