24/7 tech support is included in both options. The same day/next day
refers to hardware replacement. I'd recommend the next day option,
does everyone concur?
Next Day
SVC-ND-EX4500 Juniper Care NextDay Support for EX4500 EX4500 $1,379
SVC-ND-EX4200-24T Juniper Care NextDay Support for EX 4200-24T EX4200 $236
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$1615 total
Same Day
SVC-SD-EX4500 Juniper Care SameDay Support for EX4500 EX4500 $2,896
SVC-SD-EX4200-24T Juniper Care SameDay Support for EX 4200-24T EX4200 $495
-------------------------------------------------
$3391 total
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